Customer Service
About Customer Service
TrinaSolar has focused on providing a globalized service for our customers, to establish a fast and efficiency service group with multi levels and channels.
Main function: enquiry request, warranty claim, module query
Main function: enquiry request, warranty claim, module query
Post-sales support
For warranty or replacement related issues, please contact our technical service representatives and submit a warranty claim. Our post-sales team provides support for the following areas:
Module Claim
For warranty claims on
modules and Trinamount
Cell Claim
For claims
on cells only
Parts Claim
For claims on individual parts
Trinasolar Voice of Customer APP
