Customer Service
Customer Service Portal
Trina Solar has a dedicated, swift and responsive team to support its customers wherever they may be in the world.
Pre-sales support
For technical information and sales related enquiries our pre-sales team team assists in the following areas:
Product Enquiry
Product Specification,
Certifications etc.
Sales Enquiry
Where to purchase,
availability etc.
General Enquiry
Any other
enquiries etc.
Post-sales support
For warranty or replacement related issues, please contact our technical service representatives and submit a warranty claim. Our post-sales team provides support for the following areas:
Module Claim
For warranty claims on
modules and Trinamount
Cell Claim
For claims
on cells only
Parts Claim
For claims on individual parts
Trinasolar Voice of Customer APP
